Although Unlocator can be used in just about any location, there are a range of Internet Providers around the world who either censor, perform what is know as “DNS Highjacking” or use transparent proxy servers. As a result Unlocator won’t work with the following providers and there is nothing we can do about it.
- Vodafone (you can use Unlocator if you have a static IP)
- StarHub Cable Vision
- Emirates Telecommunications Corporation
First step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account home
. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.