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Support Center

How to Setup Kindle Fire

Kindle Fire 1st generation

  1. Go to the Home Screen
  2. Click the small gear wheel in the upper right corner
  3. Select More
  4. Go to Wireless Network
  5. Select Advanced Settings
  6. Select Use Static IP
  7. Click DNS 1 and set it to
  8. Click DNS 2 and set it to
  9. Click Home
  10. Restart your Kindle

​Kindle Fire 2nd generation

  1. Press on Wireless.
  2. Press on your Wireless network name
  3. Write down your IP address
  4. Press Cancel
  5. Press and hold your finger on your Wireless Network name
  6. On the pop up select Advanced Settings
  7. Select Use Static IP
  8. Under IP address input the IP you wrote down in step 3
  9. Under router input the IP address from step 3 but change the last number to 1. As an example: If your IP was then input
  10. Input in subnet mask
  11. Set DNS 1 to
  12. Set DNS 2 to
  13. Press Next
  14. Restart your Kindle Fire

Kindle Fire HDX

  1. Got to Home
  2. Swipe down from the top to reveal the WiFi Icon (wireless)
  3. Press the Wifi Icon
  4. Select Wifi
  5. Press and hold the Wifi you are connected to
  6. Select Modify Network
  7. Scroll down on the window the pops up
  8. Select Show advanced options
  9. Set IP Settings to Static
  10. Scroll further down to  IP Address. This field should be prepopulated (in grey writing) with your current IP. Write it down so you can remember it. Now type in the IP in the field.
  11. Gateway should be prepopulated with the gateway IP as well
  12. Same for Network prefix length - should be 24
  13. Set DNS 1 to and DNS 2 to
  14. Press Save
  15. Restart your Kindle


First step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account home. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.

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Unlocator is a DNS service, which allows you to safely browse the Internet without borders. No speed loss and best of all you can try it for free – no credit card needed.

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Are you stuck ? Then try the troubleshooter.

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Before You Contact Support

  1. Verify that your device or connected router is using Unlocator.
  2. Restart device and router.
  3. Check your account status from a computer or device that is connected to Unlocator by visiting your account home.
  4. If the above steps don’t work please contact support describing your issue and steps taken to fix it.
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How to Format an IP Address

Some devices require you to use 3 digits pr. decimal when setting a DNS. You can format our DNS in the following ways:

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