- First open Settings
- Select Wi-Fi
- Press the blue arrow located on the right of the router you are connected to.
- Under DNS input 22.214.171.124, 126.96.36.199
- Press Wi-Fi to go back
- Restart your iPhone
If the app you need is not available in your local app store you need to change to the US app store in order to install it. Please follow this guide to get the US app store
Note: Always log out of the app and restart it when changing location.
First step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account home
. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.