- Start your browser and go to http://192.168.2.1 and enter your username and password. If you haven’t changed the admin username and password to something more secure, enter the defaults: Username: admin Password: admin
- Click on LAN settings on the left hand side under Lan Setup.
- Under the DNS Relay field select Disable
- Under DNS servers input DNS server 1: 220.127.116.11 & DNS server 2: 18.104.22.168
- Click the OK button.
- Restart the router
First step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account home
. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.