Please make sure your Airport Extreme is not set to bridge mode as DNS changes will not work. Instead set DNS on your main router or remove bridge mode.
- Open Airport Utility found in Applications > Utilities
- Select the Airport Extreme from the menu and click edit
- Select the Internet Tab
- In DNS servers input 126.96.36.199 and 188.8.131.52
- Click update and wait for the Airport Extreme to restart
- Restart the devices connected to the Airport Extreme that you want to use with Unlocator
First step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account home
. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.