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How to Setup Roku

Last Updated: Sep 21, 2015 11:40AM CEST
Since Roku does not allow you to manually change your DNS settings you will have to configure your router in order to use Unlocator with your Roku player.

If you plan to use Netflix with Roku you also need to block access to and from the router. Please see these guides.

Getting US Channels on Your Roku From Outside the US

In order to add US apps to your Roku account you will need to have a Roku account located in the US. Simply selecting US as a country during signup will not be enough since Roku will check your location during the signup process. 

We have a step based tutorial here as well: How to get US Channels on Roku

In order to get around this problem, you will first have to configure your router with Unlocator DNS. Then once your setup has been verified at you can now visit and create your account.

You can use Paypal or your credit card to create your US Roku account.

The Paypal option is the easier method to setup your Roku account since it does not matter to which country your Paypal account is registered to. You can use Google to find a valid US address.

If you choose your credit card as your payment method, fill out all info with US info and once you have to input your zip-code simply make sure that the zip-code has 5 digits and that the last are included in your real zip-code. Lets say my real zip-code is 1600 I will then put 01600.

Now you have a US based Roku account and you can add the channels you need to your account. Then proceed to do a normal setup of the Roku box.

If you have already setup your Roku box with a non US account you will have to reset the Roku to factory settings. 

From the Roku home screen, select settings > factory reset, and follow the on-screen instructions.


First step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account home. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.

What is Unlocator?

Unlocator is a DNS service, which allows you to remove blocks from all the major streaming services. No speed loss and best of all you can try it for free – no credit card needed.

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Are stuck then try the troubleshooter.

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Before You Contact Support

  1. Verify that your device or connected router is using Unlocator.
  2. Restart device and router.
  3. Check your account status from a computer or device that is connected to Unlocator by visiting your account home.
  4. If the above steps don’t work please contact support describing your issue and steps taken to fix it.
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How to Format an IP Address

Some devices require you to use 3 digits pr. decimal when setting a DNS. You can format our DNS in the following ways:

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