- Press Setup / Settings
- Select Network
- Select Network Settings
- Select IP Address/DNS Settings
- Go to DNS Auto Configuration ( DHCP ) and set it to Off
- Go to Primary DNS and set it to 22.214.171.124
- Go to Secondary DNS and set it to 126.96.36.199
- Save settings
- Restart your device
ImportantFirst step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account home. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.
If you are getting a proxy/unblocker warning then make sure to read this article.