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Support Center

How to Setup Windows 7

  1. Open the Control Panel by clicking on the Start button

  2. Then click on Network and Internet

  3. Click on Network and Sharing Center

  4. Click on Change adapter settings

  5. Depending on how your computer is connected to the Internet click either Local Area Connection or Wireless Network Connection ​if you are connected via Wi-Fi
  6. Click on Properties
  7. Uncheck the Internet Protocol Version 6 (TCP/IPv6)
  8. Check Internet Protocol Version 4 (TCP/IPv4)
  9. Double click Internet Protocol Version 4 (TCP/IPv4)
  10. In the General tab click on Use the following DNS server addresses and enter the DNS servers in the spaces provided: and
  11. Click ok
  12. Restart your computer


First step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account home. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.

What is Unlocator?

Unlocator is a DNS service, which allows you to safely browse the Internet without borders. No speed loss and best of all you can try it for free – no credit card needed.

Create a Free Trial


Are you stuck ? Then try the troubleshooter.

Start Troubleshooter

Before You Contact Support

  1. Verify that your device or connected router is using Unlocator.
  2. Restart device and router.
  3. Check your account status from a computer or device that is connected to Unlocator by visiting your account home.
  4. If the above steps don’t work please contact support describing your issue and steps taken to fix it.
Contact Support

How to Format an IP Address

Some devices require you to use 3 digits pr. decimal when setting a DNS. You can format our DNS in the following ways:

Why are there not more server options?
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
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