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Support Center

How to Setup Apple TV

  1. Open up the Apple TV and go to the Settings > General > Network
  2. Then go ahead and select Wi-Fi for wireless network or Ethernet if you are using a wired connection. If you have not already setup a Wi-Fi connection you will have to choose your network and input your password for the Wi-Fi again if needed.
  3. Select Configure DNS and select Manual
  4. Enter following number and click Done:
  5. On the Network screen please verify that the DNS numbers you have just entered are present.
  6. To make sure the US Apps are present on your Apple TV please go to the Settings > General > iTunes Store > Location
  7. Select United States
  8. Go to settings and select Sleep now
  9. Go ahead and Unplug the Apple TV power cord
  10. Wait ten seconds
  11. Plug the cable back in on your Apple TV
Please follow these steps to setup your Apple TV 4:

1. On your Apple TV Menu choose the "Settings" option
2. Select "Network"
3. Click on the Wi-Fi button at the top
4. Choose your Network
5. This will take you to your Wi-Fi configuration where you will see configure DNS option at the bottom of the page
6. Confirm that you want to set DNS manually
7. Select configure DNS option and select Manual then enter the following DNS Number:
8. Go to settings and select Sleep now
9. Go ahead and Unplug the Apple TV power cord
10. Wait ten seconds
11. Plug the cable back in on your Apple TV


First step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account home. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.

What is Unlocator?

Unlocator is a DNS service, which allows you to safely browse the Internet without borders. No speed loss and best of all you can try it for free – no credit card needed.

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Are you stuck ? Then try the troubleshooter.

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Before You Contact Support

  1. Verify that your device or connected router is using Unlocator.
  2. Restart device and router.
  3. Check your account status from a computer or device that is connected to Unlocator by visiting your account home.
  4. If the above steps don’t work please contact support describing your issue and steps taken to fix it.
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How to Format an IP Address

Some devices require you to use 3 digits pr. decimal when setting a DNS. You can format our DNS in the following ways:

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