In order to expand capacity of the Unlocator website and service we will be performing a two-step upgrade of essential hardware.
The first upgrade will happen on April 22nd at 9AM CET. Estimated time for the upgrade is about 1 hour.
What Will Happen During the Upgrade?
- The DNS service will continue to work
- The Unlocator website will be offline
- You will not be able to update your IP
- The API and apps will not work
- You will not be able to make a purchase
ImportantFirst step of troubleshooting should always be to restart device(s) and router. Then check your account status in your account home. You should always see 3 green check marks if the device you are using to visit the account home is set up correctly.
If you are getting a proxy/unblocker warning then make sure to read this article.