Why is my VPN always disconnecting?

VPN disconnection problems may have to do with your device, operating system, or connection type.

If you are constantly experiencing VPN droppings, follow the steps below to resolve the issue:

Download the Unlocator VPN's latest version.

Sometimes you may face disconnecting issues if you don't have the updated VPN version. If you're using the Unlocator VPN app, quite the app and uninstall it. Then refer to our VPN apps web page to download the Unlocator VPN's latest version.

Connect to other Unlocator VPN servers locations.

Try connecting to other VPN servers locations and check if you face the same issues.

Change your VPN protocol.

You may have a better connection experience once you change the VPN protocol. VPN protocols are the methods by which your device connects to a VPN server.
You'll see different VPN protocols according to the device you're using the VPN app on. You can find these protocols in the app's settings. We always advice using OpenVPN protocol, OpenVPN offers the most secure connection option at the moment without sacrificing performance and speed. It offers up to 256-bit encryption. When used in its default UDP mode, OpenVPN provides the best performance.

Try manual Unlocator VPN setup.

Sometimes it's an app glitch, instead, you can try the manual VPN setup. You can find there the instructions on how to set up the VPN on your devices with different protocols. 
Note: L2TP/IPSec provides weak security benefits and should only be used for anonymization or for changing locations. 

Disable your firewall, anti-virus, and anti-malware software.

Your firewall, antivirus, or anti-malware software may be affecting your connection. To test this, disable these programs, then reconnect to Unlocator VPN. 
If disabling the programs resolves the issue, you will need to add the Unocator VPN as an exception before you enable them again.

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